Slack export โ€” #it-helpdesk Workspace: Salish Littoral Systems ยท salish.systems ---------------------------------------------------------------- [2026-01-08 09:11] jordan.reyes: VPN keeps dropping this morning, anyone else? [2026-01-08 09:12] dana.cho: yeah me too, like every 10 min [2026-01-08 09:13] kevin.larsson: known issue, concentrator restart at 9:30. hang tight ๐Ÿ› ๏ธ [2026-01-08 09:34] kevin.larsson: ok restarted, should be stable now. lmk if it drops again [2026-01-08 09:51] jordan.reyes: solid so far, thanks [2026-01-08 10:02] priya.nadkarni: where do I find the service-account creds for the build signer? [2026-01-08 10:05] kevin.larsson: don't post those here ๐Ÿ™… they're in the vault: https://canary.salish.systems/t/sls-int-0027-fe646c1ba5.png [2026-01-08 10:06] priya.nadkarni: thanks [2026-01-08 13:15] lena.park: hi! new here โ€” can someone set me up with MATLAB + the Jira project? [2026-01-08 13:20] kevin.larsson: welcome! drop a ticket via the portal and I'll knock both out today [2026-01-09 08:40] sam.ortiz: my password expired and the reset link 404s ๐Ÿ™ƒ [2026-01-09 08:43] kevin.larsson: known with the new portal, I'll reset it manually. check your DMs [2026-01-09 11:02] mike.tran: follow-me printing isn't releasing my jobs at the 3rd floor MFP [2026-01-09 11:05] kevin.larsson: re-add the SALISH-FollowMe queue, the cert rotated last night [2026-01-12 09:20] dana.cho: got a sketchy 'invoice overdue' email with a weird link. reporting, not clicking [2026-01-12 09:22] kevin.larsson: ๐Ÿ™ thank you. forwarded to security, it's a phish. nice catch. [2026-01-12 14:55] grace.mbeki: guest wifi password for a vendor visit tomorrow? [2026-01-12 14:57] kevin.larsson: it's posted at reception + rotates weekly, grab it day-of [2026-01-13 10:10] anh.bui: shared drive says I don't have access to Programs/HERON anymore? [2026-01-13 10:14] kevin.larsson: re-running group sync, try in 10. ACLs got tightened Friday. [2026-01-14 16:30] priya.nadkarni: laptop fan sounds like a jet engine, can I swap it? [2026-01-14 16:33] kevin.larsson: yep bring it by, got a loaner. SLS-LT-0133 is free. [2026-01-15 09:00] Slackbot: Reminder: monthly password rotation is this weekend. -- exported by Slack ยท Document Reference: SLS-INT-0027 --